Services
How we solve business problems
CloudVoice
CloudVoice was developed by Converged Networks to help you communicate more effectively while lowering your monthly phone bill. CloudVoice is a highly reliable Hosted VoIP service with intelligent features such as the optional SmartReps feature, also developed by Converged Networks to allow your callers to get the information they need when they need it without having to hunt for it on your website or talk to a live person.
Learn about SmartReps AI Agents →
Managed Networking
The secret to optimizing your communications is the effective application of the right technology to the right business need. From Contact Center technology to Messaging Solutions to Converged Voice and Data Networks - both Local Area Networks (LAN) and Wide Area Networks (WAN), to network security, we are only a call or a click away - for all of your communications needs. Although we represent leading voice and data communications companies, first and foremost we represent you and the needs of your business!
Enterprise Networking
Converged Networks has the expertise to design, implement, and manage your state-of-the-art switching and wireless network using the latest WiFi technology. Multiple Certified Wireless Networking Administrators are on staff to assist your business and organization.
K-12 Content Filtering
Converged Networks became Lightspeed Systems' largest dealer in the country in 2006 and maintained this position for eight consecutive years. Lightspeed Systems is an Internet Content Filtering company that specializes in large K-12 networks. Converged Networks was a finalist in the US Chamber of Commerce "Small Business of the Year" award during this time. It is an honor to have been nominated for this prestigious national award.
SmartReps AI Agents
SmartReps AI Agents, developed by Converged Networks, handle phone calls, SMS, web chat, and email on your behalf — 24/7, in nearly any language. Whether you're a K-12 school district fielding parent inquiries or a government office serving constituents, SmartReps AI Agents deliver instant, accurate answers without the wait. Minimal setup: point it at your website and it starts answering questions immediately.
Channels:
- Phone Calls
- SMS & Texting
- Web Chat
Key Features:
- Nearly any language
- 24/7 availability
- Minimal setup
- You control what it knows